Welcome to PAKTIK ("the Platform"). By registering for an account or otherwise using the Service, you signify your agreement to these Terms of Service. If you do not agree to these Terms, you may not access or use the Platform.
1. Description of Service
PAKTIK is a comprehensive online examination, assessment, and learning platform. The Service includes but is not limited to: provision of Multiple Choice Questions (MCQs), Mock Exams, timed Live Quizzes, Leaderboard rankings, Blog reading materials, and personalized performance analytics. We constantly update our services; therefore, we reserve the right to modify or discontinue any part of the platform without prior notice.
2. User Accounts & Responsibilities
To fully access the Platform's features, you are required to register an account. By registering, you agree to the following obligations:
- Accuracy: You must provide accurate, current, and complete information (including a valid email address and WhatsApp number).
- Security: You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.
- Prohibited Conduct: You may not use the Service to transmit any malicious code, cheat on Live Exams, reverse engineer our question banks, or use automated scripts (bots) to scrape content.
3. Payments, Subscriptions & Wallets
Certain features and quizzes require a premium subscription (e.g., Pro or Elite plans) or specific account balances. By purchasing a subscription or topping up your digital Wallet, you agree to the following:
- Billing: You will be billed in advance on a recurring and periodic basis depending on your subscription plan.
- Wallet Funds: Any funds loaded into your PAKTIK Wallet are non-refundable and can only be used to purchase services or quiz attempts within the platform.
- Refund Policy: Except as required by law, paid subscription fees are generally non-refundable. Any exceptions will be determined at our sole discretion on a case-by-case basis.
4. Intellectual Property Rights
The Service and its original content (including all MCQs, educational materials, graphics, UI designs, and software code), features, and functionality are and will remain the exclusive property of PAKTIK and its licensors. The Service is protected by copyright, trademark, and other laws of Pakistan and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of PAKTIK.
5. Academic Integrity & Fair Play
We take pride in our competitive features such as the Leaderboard and Live Quizzes. We enforce a strict policy on academic integrity. Any user found to be exploiting the system, sharing answers, or using third-party software to manipulate their scores or experience points (XP) will have their accounts permanently banned without a refund.
6. Limitation of Liability
In no event shall PAKTIK, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; and (iii) unauthorized access, use or alteration of your transmissions or content.
7. Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. PAKTIK does not warrant that you will pass any real-world competitive examination as a direct result of using our platform.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
9. Contact Information
If you have any questions about these Terms, please contact us at support@paktikk.com.